Pen-Elayne on the Web

Business Lesson of the Day

If you cold-call a company to try to sell them computer products, and give the person answering the phone a contact name that they've never heard of even though they've worked for that company for seven years and have seen four IT people come and go during that time, and they tell you "I've never heard of that person, I'm not familiar with your company, please take us off your call list, thank you goodbye" and hang up, then kindly have enough cluefulness not to call them back and inform them - okay, me - in a huff that even though my company shows as an active account we will no longer be allowed to do business with you because I had the temerity to hang up on you before you could give me a sales pitch in which I displayed absolutely no interest. I shall be losing approximately zero minutes of sleep wondering how my company's computer needs can be met now, considering we probably never even used you in the first place. Schmuck.